Trends in Consumer Complaints

Trends in Consumer Complaints Filed with the CFPB: 4Q11-3Q24 (PDF)

November 4, 2024

Quarterly count of consumer complaints with breakdowns by product category.

Trends in Consumer Complaints Filed with the CFPB: 4Q11-3Q24 (Spreadsheet)

November 4, 2024

Quarterly count of consumer complaints with breakdowns by product category.

Change in Complaint Volume: Aug-Oct 2016 Data PDF Format

August 22, 2018

Change from prior reporting period in volume of complaints to CFPB by product type (bank account, credit card, credit reporting, consumer loan, debt collection, money transfer, mortgage, payday loan, prepaid card, student loan, virtual currency, other).

Change in Complaint Volume: Aug-Oct 2016 Data Spreadsheet Format

August 22, 2018

Change from prior reporting period in volume of complaints to CFPB by product type (bank account, credit card, credit reporting, consumer loan, debt collection, money transfer, mortgage, payday loan, prepaid card, student loan, virtual currency, other).

Trends in Consumer Complaints Filed with the CFPB: 4Q11-3Q24 (PDF)

Trends in Consumer Complaints Filed with the CFPB: 4Q11-3Q24 (Spreadsheet)

Change in Complaint Volume: Aug-Oct 2016 Data PDF Format

Change in Complaint Volume: Aug-Oct 2016 Data Spreadsheet Format

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