The new policies were established days before the end of the Biden administration and won’t take effect until February 2026. The policies won praise from industry trade groups.
Mortgage-related complaints submitted by consumers to the CFPB last year were the lowest since the bureau opened its door more than a decade ago. (Includes two data tables.)
Rick Jones, a longtime industry lawyer, wants commercial MBS participants to strike a grand bargain, including changes to servicing practices and moves to increase demand from investors.
Servicing outstanding on 1-4 family mortgages increased by an estimated 0.8% during the third quarter. Ginnie servicing grew at more than twice that pace, fueled by refinance originations. (Includes two data tables.)
Investments in customer service can help both borrowers and servicers, according to industry participants. Servicers are using AI and other tech to help borrowers and potentially generate recapture business.
Jumbo servicing portfolio volume was nearly unchanged from the second quarter to the third. Larger banks saw declines in portfolio sizes. (Includes data table.)
The creation of a U.S. sovereign wealth fund could grease the skids for an end to the conservatorships of Fannie Mae and Freddie Mac.
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