Consumer Mortgage Complaints Plunge Year Over Year
April 30, 2018
Consumer complaints to the CFPB related to mortgages are down sharply from a year ago, with huge declines in every major category, according to a new Inside the CFPB analysis. Total gripes filed during the first quarter of 2018 were down 36.3 percent from a year ago, although the volume was up slightly – 2.5 percent – from the fourth quarter of 2017. Among specific kinds of mortgage complaints, criticisms about loan modifications dropped both annually and quarterly... [Includes one data chart]