Bureau Continues to Find Problems With Mortgage Servicing Practices
May 8, 2017
The CFPB claims that some mortgage servicers are violating the law by failing to provide the required foreclosure protections to struggling homeowners seeking to save their homes, according to the agency's latest supervisory highlights report, released last week. Other issues identified during recent CFPB examinations include premature foreclosure filings, mishandling of escrow accounts, incomplete periodic statements and dual tracking. “Supervision continues to observe serious problems with the loss mitigation process at certain servicers, including at one or more servicers that failed to request from borrowers the additional documents and information they needed to obtain complete loss mitigation applications, only to deny the applications for missing those documents,” the report said. On the escrow front, the CFPB said at least one ...