Consumer Complaints About Money Transfers Leap in 2Q
September 21, 2015
Two of the top three entities associated with money transfers saw complaints against them leap by double digits, both in the second quarter and for the first half of the year, according to a new analysis by Inside the CFPB. The top target of criticism, MoneyGram, saw complaints jump in this regard 53.5 percent and 84.7 percent, respectively, while third-ranked PayPal experienced surges of 47.1 percent and 51.8 percent, respectively, for the two time periods measured. However, second-ranked Western Union saw just a slight uptick of 3.1 percent in the second quarter, and a modest downturn at the mid-year mark versus a year ago, 3.0 percent. ...