Skip to content
  • Sign In
  • Create Account
  • Sign Out
  • My Account
Cart
  • Inside Mortgage Finance
  • MBS & ABS
  • The GSEs
  • The CFPB
  • Mortgage Trends
  • FHA/VA Lending
  • Nonconforming Markets
  • Data
    • Subscribe to Data
Home » Consumer Complaints About Debt Collection Plunge From Year Ago
Looking to read the full article? Register for free access to IMFnews content today!

Consumer Complaints About Debt Collection Plunge From Year Ago

August 24, 2015
The number of complaints that consumers filed with the CFPB about debt collection practices fell 9.6 percent from the first quarter to the second and plunged 53.3 percent at the six-month mark versus one year ago, a new analysis by Inside the CFPB found. The biggest banks among the top 50 companies as ranked by complaints all acquitted themselves well at the mid-year 2015 point compared with the year before. Most notable in this regard was Wells Fargo, which saw consumer gripes fall 74.7 percent.Top debt collection firms had a more mixed performance. On the one hand, Encore Capital Group saw consumer criticisms fall 67.2 percent year over year, and 14.9 percent quarter over quarter. But Enhanced Recovery Company ...
News Inside the CFPB Complaints Regulation Non-Mortgage Regulation Other Non-Mortgage Regulation
Purchase this article for $230.00
Subscribe To The Newsletter

Latest Imf News

  • Refi Lending Spikes in 4Q, Purchase Mortgages Slow

  • Delinquencies Climb During Fourth Quarter, Led by FHA

  • GSEs Getting Aggressive With Cash Window Pricing

  • Onity’s Earnings Helped by Release of Tax Valuation Allowance

More Imf News

Featured Data

  • FHA Delinquencies Rise to Pandemic Levels

  • Expanded-Credit MBS Issuance Slows in 4Q

  • New Nonbank Servicing Giant Emerges in Fourth Quarter

  • January Ushers In New Year With Modest Gain in MBS

More Featured Data

Featured Reports

  • Mortgage Servicing Rights Report: 3Q25 (PDF)

  • IMF Mortgage Directory: Full interactive database

  • Agency Seller-Issuer Profile: 3Q25 (PDF)

  • IMF HMDA Dashboard: 2024

More Latest Reports

Featured Poll

As homeowner equity continues to build, more and more lenders are launching home equity lending products. Are you thinking of joining this market?

View Results
  • About
    • About Inside Mortgage Finance
    • Contact Us
    • Advertising
    • Privacy Policy/Terms
    • Article Reprints/Web Postings
    • Copyright FAQ
  • Customer Center
    • Subscribe
    • Request a Sample
    • Account Inquiries
    • Change of Address
    • Change of Delivery Method
    • Data Licensing
    • Password Reminder
    • Group Subscriptions
    • Refunds
    • Renew Your Subscription
    • E-mail Newsletters
  • Mortgage Data
    • Origination
    • Servicing and Portfolios
    • Mortgage Insurance
    • Securitization
    • Agency MBS Activity
    • Non-Agency MBS Activity
    • MBS Investor Activity
    • ABS Activity
    • Commercial MBS Activity
    • Funding Activity
    • Earnings and Financials
    • Regulatory Data
    • Mortgage Rates and Terms
    • Subscribe to Data
    • Lender Profiles
    • HMDA Dashboard
    • Contacts Directory
    • Custom Data
    • Data Licensing
  • Reports
    • Data Reports
    • Industry Studies
    • Regulatory Reports
    • Statistical Annual
    • Free Reports

© Copyright 2026 Inside Mortgage Finance Publications
Design, CMS, Hosting & Web Development :: ePublishing