The CFPB’s arbitration report to Congress “contains substantial methodological flaws and does not support a ban on arbitration clauses in consumer credit contracts,” law professors at the University of Virginia and George Mason University concluded in a recent study. “To the contrary, the data presented in the report show that consumers on balance are better off if they have the arbitration process available to them for dispute resolution,” they added. “Rather than relying on flawed methodology and inaccurate data, the CFPB should focus on the actual benefits arbitration provides to consumers.” Jason Scott Johnston, a law professor at UVA, and Todd Zywicki, a law professor at GMU, reviewed the bureau report for the Mercatus Center and determined that CFPB’s findings ...