The CFPB, the Federal Deposit Insurance Corp., and the Office of the Comptroller of the Currency brought a combined $37.3 million enforcement action against Citizens Bank earlier this month for allegedly failing to credit consumers the full amounts of their deposited funds. The regulatory agencies accused the bank of keeping money from deposit discrepancies when receipts did not match actual money transferred. “Citizens Bank regularly denied customers the full credits of their deposits when there were discrepancies between deposit slips and the actual money transferred into the bank,” said CFPB Director Richard Cordray. “The bank chose to ignore these discrepancies and harmed many consumers by pocketing the difference.” The CFPB said its investigation found that from January 1, 2008, to ...