CFPBs New Mortgage Servicer Supervision Strategy to Include Exams in Search of Consumer Law Violations
October 20, 2011
Mortgage servicing shops should soon expect extra-special scrutiny from the Consumer Financial Protection Bureau and perhaps even a visit by bureau examiners as part of a servicer supervision strategy announced late last week. Mortgage servicing has a huge impact on consumers and is a priority for the CFPB, said Raj Date, special advisor to the Secretary of the Treasury for the CFPB. The mortgage servicing market has been bogged down by widespread reports of pervasive and profound consumer protection problems. We are going to take a close and measured look at whether servicers are following the law. The CFPB has indicated that...