VA lenders are reporting faster turnaround times in processing borrower requests for certificates of eligibility (COEs). At a Ginnie Mae summit in Washington, DC, recently, agency officials said more than 70 percent of COEs are issued instantaneously. That is a vast improvement from six years ago, when it took VA about 26 days to issue a COE, said VA Acting Director Jeffrey London. A certificate of eligibility verifies a veteran’s eligibility for the VA home loan benefit. VA’s electronic applications can verify eligibility and issue a COE in a matter of seconds. “Previously we were getting less than 40 percent electronic submissions of COE requests,” London recalled. “We have improved our system so that this year alone, 95.6 percent of our COEs are issued electronically. Out of that 95.6 percent, 65 percent are issued automatically with no human involvement.” London said the ...