Plenty of attention continues to be paid to online mortgage shopping and to getting the e-mortgage off the ground in hopes of revolutionizing the entire home loan origination experience for the consumer. But if the potential of digitalization and related technologies is to be fully realized, the back office needs to be addressed, and soon; otherwise lenders run the risk of creating massive backlogs because of the resultant choke points. On the first point, Nate Longfellow ...