IBM announced last week that it is offering a digital loan-processing platform that will allow borrowers to engage in the loan application process via a smartphone or tablet. Eric Ray, a general manager of IBM’s financial services sector, said the IBM Digital Loan Platform will help lenders connect with borrowers. “We believe delivering a transformational customer experience will differentiate future mortgage leaders from the pack,” he said. “By partnering with IBM, lenders can out-maneuver ...