Ginnie Mae issuers that use subservicers need to have a proper subservicing oversight plan that encompasses all aspects of their Ginnie servicing portfolio to avoid servicing mishaps and liability. Participants in a recent Ginnie Mae summit in Washington, DC, pooled their collective experiences with subservicers to come up with a general oversight plan touching on every servicing function. These functions include escrow, collections, customer service, notifications, loss mitigation, loan modification, payoff, claims and maintenance. The decision to use a subservicer is...