Despite millions of dollars and hours spent on educating consumers about the mortgage process, many still lack the knowledge and understanding of how the process works, results of a new Fannie Mae survey suggest. The survey set out to discover why the homeownership rate remains at a low level (63.7 percent in the third quarter of 2015) despite easing credit standards, a higher employment rate and strong consumer desire to own a home. The online survey of 3,868 respondents found ...