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Inside the CFPB

May 11, 2020

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Consumer Complaints Hit Record High in April

When it comes to coronavirus-related complaints, more than one in five criticisms are about mortgages, according to CFPB Director Kathy Kraninger. Read More

CFPB Allows Borrowers to Modify Waiting Periods

Consumers facing pandemic-related financial emergencies can seek modifications or waivers regarding certain waiting period requirements under the TILA-RESPA Integrated Disclosure and Regulation Z rules. Read More

CFPB Urges FCC to Allow Certain COVID-19 Robocalls

Several trade and consumer groups are lobbying the Federal Communications Commission to exempt robocalls regarding forbearance options during the pandemic from the Telephone Consumer Protection Act. Read More

Demand for Consumer Credit Turned Sluggish in March

Applications for purchase mortgages dropped by 27% in the last week of March compared to the first week of the month. The decline was more pronounced among consumers with higher credit scores. Read More

Pandemic Drives Mortgage Complaints Up in 1Q20

Mortgage-related gripes increased in the first quarter, reflecting the impact of COVID-19, according to a new analysis by Inside the CFPB. (Includes two data charts.)

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Democrats Want HMDA Reporting Suspension Lifted

Lawmakers, led by Sen. Sherrod Brown, D-OH, are urging Director Kathy Kraninger to not weaken the bureau’s ability to identify discriminatory lending patterns, particularly during the pandemic. Read More

CFPB Appointees Accused of Manipulating Payday Rule

A former economist at the CFPB on his last day accused Trump appointees at the bureau of manipulating the research process to justify the payday lend-ing rule overhaul, according to a leaked memo. Read More

Fair Lending Obligations Under PPP Reiterated

The CFPB reminded lenders to ensure compliance with fair lending obligations when handling applications under the Paycheck Protection Program. Read More

Other News in Brief

Annual fair lending report issued; CFPB’s COO Kate Fulton to join FHFA; consumer complaint database enhanced. Read More

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