Republicans introduce CFPB commission bill; small-entity compliance guide updated; NYDFS to collect and publish diversity data; Sen. Pat Toomey seeks staffing details from Leandra English; New Mexico Supreme Court adopts new rules to prevent foreclosures; borrower satisfaction with servicers up.
While many mortgage servicers handled high forbearance call volume while keeping callers on hold for as little as three minutes, some entities took as long as 26 minutes to connect borrowers to help.
The commercial MBS delinquency rate continued its downward movement for the 13th month in a row. Nearly all sectors of the market showed improvements on a monthly basis in July.