Servicers have amped up their hiring and embraced virtual assistance, lowering average hold time to 1.8 minutes.

Nonbank mortgage giant Quicken is contemplating an IPO. Okay, but who else? How about: Caliber and loanDepot.

Though initially wary of the online closing process, borrowers’ satisfaction with their lenders appears to have increased during the pandemic.

Bank trade groups support an interim final rule that allows depositories to defer appraisals for up to 120 days in certain circumstances. Appraisers, on the other hand, have raised concerns.

A startup, Beeline, promises it can decide on a mortgage application in as little as 15 minutes.

Having hit a rocky patch during the pandemic, Impac Mortgage will be late in reporting first-quarter results and it’s selling most of its MSRs. What’s next?

Analysts expect there will not be a surge in home equity line of credit draws during the economic crisis sparked by the pandemic.

The share of first-time homebuyers leaning on downpayment assistance for mortgages increased in 2019, according to a survey by the National Association of Realtors.

A new shoe has dropped in the nonbank liquidity saga: Warehouse credit. JPMorgan Chase, the largest player in the sector, is cutting back.