The Consumer Federation of America said buyers using FHA loans often face stigma when buying a home and cannot use many competitive strategies that are common to conventional and cash buyers.
A new rule is expected from the bureau in the coming months that will require businesses under the CFPB's jurisdiction to allow consumers to speak with a human service representative at the click of one button.
CFPB Director Chopra said contract-for-deed sales might sound like a path to homeownership for those who feel they have no options, but they have real risks.