The CFPB provides guidance for consumers to protect finances; Democratic senators introduce legislation to prohibit negative credit reporting; federal regulators encourage responsible small-dollar lending.
CRA proposal comment period extended; enforcement against brokers charging high interest rates; CFPB advisory committee meetings; New York mortgage-related complaints; new servicing requirements.
Consumer complaints filed with the CFPB regarding mortgages hit a record low in the final quarter of 2019, with double-digit declines in two categories. (Includes two data charts.)
Consumer complaints filed with the CFPB across major categories dropped in the fourth quarter, but it was a different story on an annual basis, according to a new analysis by Inside the CFPB. (Includes data chart.)
Mortgage-related complaints to the CFPB declined from the second to the third quarter in every category except mortgage applications, according to an analysis by Inside the CFPB. (Includes two data charts.)
Consumer complaints filed with the CFPB so far this year have increased due to a surge in gripes about credit reports, according to an analysis by Inside the CFPB.
The CFPB will continue to publish all previously disclosed fields in its consumer complaint database, but will find ways to provide the information in a more accurate and fair manner.
Equifax agreed to pay up to $700 million to settle federal and state claims regarding its massive 2017 data breach. Consumers can file claims to receive cash reimbursement of up to $20,000 per consumer.