Complaints filed with the CFPB increased by 23.0% in the third quarter. And for the first nine months of the year, complaint volume nearly doubled on an annual basis, led by issues with credit reports. (Includes two data tables.)
The bureau released guidance that details employers’ responsibilities and consumer protections under the FCRA involving worker surveillance technologies.
CFPB, Townstone to settle lawsuit; CFPB fines credit union for alleged system update failures; Meta under investigation by CFPB; Paypal Credit receives CID; NCUA plans fair lending hire; consumers support overdraft protections; open recommendations from the CFPB’s OIG; Capital One faces possible enforcement action.
The final rule doesn’t apply to mortgage companies, but the CFPB is considering a future rulemaking tied to the mortgage industry. For now, the new rule could help mortgage lenders approve more borrowers.